Shipping policy

We currently ship within the United States.

International shipping will be available soon.

All orders are processed within 3 business days.

You will receive a confirmation email once your order has shipped, including tracking information.

We offer standard shipping (3–7 business days) and a range of expedited options at checkout.

Standard shipping is charged at a flat rate of $10.

Expedited shipping options are available and will be presented at checkout.

Rates and delivery times vary depending on your selected service.

We offer free local pickup at our West Village store:

338 West 4th Street
New York, NY 10014

You’ll receive a notification when your order is ready for pickup.

We ship to P.O. Boxes via USPS.

Please select this option at checkout if applicable.

Once an order is shipped, delivery is in the hands of the carrier.

If your package is lost, delayed, or damaged in transit, please contact the carrier directly using your tracking number.

If you need assistance, feel free to reach out to us—we’re happy to help wherever we can.

For any shipping-related questions, contact us at info@yoyanyc.com.