Privacy policy
Last Updated: April 3, 2025
This website is owned and operated by Yoya Inc. (“Yoya,” “we,” “us,” or “our”). We are committed to respecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and share information that identifies you as a person (“Personal Information”) through our website www.yoyanyc.com (the “Site”) and through other communications and interactions you may have with us (collectively, the “Services”).
By accessing or using the Site, you acknowledge this Privacy Policy and agree to its terms, as well as our Terms of Use. If you do not agree, please do not use the Site or provide us with any Personal Information.
We may update this Privacy Policy from time to time. Changes will be posted on this page and reflected by the "Last Updated" date above.
YOUR INFORMATION
We collect Personal Information in the following ways:
Information You Provide
This may include your name, email address, phone number, billing and shipping addresses, payment information, account login credentials, purchase history, wishlists, and any messages sent to us via customer service.
Automated Information
When you visit the Site, we automatically collect certain technical data such as your IP address, browser type, device characteristics, interaction history, and referring URLs. This data is gathered via cookies and similar technologies.
Information from Third Parties
We may receive Personal Information from trusted service providers (e.g., Shopify), payment processors, and analytics platforms. These third parties are required to represent that they have the legal right to share this information with us.
HOW WE USE YOUR INFORMATION
We use your Personal Information for legitimate business purposes, including to:
– Process orders and manage customer accounts
– Communicate with you regarding purchases, updates, or promotions
– Provide customer service and respond to inquiries
– Improve our website and services
– Prevent fraud and ensure the security of our platform
– Comply with legal obligations
We may also use your information to tailor content and advertising to your interests.
YOUR RIGHTS
Depending on your place of residence, you may have the right to:
– Request access to or a copy of your Personal Information
– Correct inaccuracies in your data
– Request deletion of your Personal Information
– Opt out of targeted advertising
– Restrict or object to certain data uses
– Withdraw previously given consent
We do not discriminate against users for exercising these rights. To submit a request, please contact us using the details below.
SHARING YOUR INFORMATION
We may share your Personal Information with:
– Service providers who help us operate the Site (e.g., Shopify, payment processors, logistics partners)
– Marketing and analytics partners
– Legal authorities when required by law
– Affiliates within our corporate family
– Third parties in the event of a business transaction
We do not sell your Personal Information for monetary value.
COOKIES
We use cookies to improve your browsing experience, analyze site traffic, and deliver personalized content. You may manage cookie preferences through your browser settings. Blocking cookies may limit certain features of the Site.
For information on cookies used by Shopify, please visit: shopify.com/legal/cookies
SECURITY
We take commercially reasonable steps to safeguard your Personal Information. However, no system is completely secure, and we cannot guarantee that unauthorized third parties will never be able to access your data.
Please avoid sharing sensitive information via unencrypted channels.
CHILDREN
Our Site is not intended for use by children under the age of 16. We do not knowingly collect or process data from children. If you believe a child has submitted information to us, please contact us so we may delete it promptly.
THIRD-PARTY LINKS
The Site may contain links to websites operated by third parties. We are not responsible for their content, security, or data practices. We encourage you to review their privacy policies before providing any information.
CONTACT US
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:
Yoya Inc.
338 West 4th Street
New York, NY 10014
info@yoyanyc.com
Effective Date: April 3, 2025